Privacy policy

Privacy Policy

Last updated: June 2026

Javile, operated by POVIKO LTD (“we,” “us,” or “our”), operates this website and online store, including all related information, content, features, tools, products, and services collectively referred to as the “Services.”

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

Our Services are powered by Shopify, which supports transactions, data storage, and secure payments.

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that can identify you or relate to you, including:

Contact Details

  • Name.
  • Billing address.
  • Shipping address.
  • Phone number.
  • Email address.

Payment Information

  • Card details.
  • Billing information.
  • Transaction records.
  • Payment confirmations.

Account Information

  • Username.
  • Password.
  • Account preferences.

Order Details

  • Items viewed.
  • Items added to your cart.
  • Items purchased.
  • Items exchanged or returned.

Device and Usage Data

  • IP address.
  • Browser type.
  • Device ID.
  • Information about how you interact with our website.

Communications

  • Messages.
  • Questions and inquiries sent to our support team.

This information may be collected:

  • Directly from you.
  • Automatically through cookies and similar technologies.
  • From service providers that support our business operations.

How We Use Your Information

We use your personal information to:

  • Provide and improve our Services, including processing orders, payments, returns, and improving the user experience.
  • Communicate with you regarding customer support, order confirmations, and important updates.
  • Send marketing communications and relevant offers. You can opt out of marketing communications at any time.
  • Prevent fraud and maintain the security of our Services.
  • Comply with our legal and regulatory obligations.

How We Share Information

We may share your personal information with:

Shopify

Shopify powers our online store and helps us process and store information securely.

Service Providers

We may share information with service providers that help us operate our business, including:

  • Shipping and delivery partners.
  • Payment processors.
  • Analytics providers.
  • Other operational service providers.

Advertising Partners

We may share information with advertising partners to display relevant marketing, where legally permitted.

Legal Authorities

We may disclose information to government authorities, regulators, law enforcement agencies, or other parties when required by law or when necessary to protect our rights, property, customers, or safety.

We do not sell your personal data.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate or incomplete information.
  • Request the deletion of your personal information.
  • Withdraw your consent.
  • Opt out of marketing communications.
  • Restrict or object to certain types of data processing.

To exercise your rights, please contact us through our Contact page.

We may request verification of your identity before processing your request.

Data Security and Retention

We implement administrative, technical, and physical safeguards designed to protect your personal information.

Although no security system is completely secure, we take reasonable steps to prevent unauthorised access, disclosure, alteration, loss, or misuse of your information.

We retain your personal information only for as long as reasonably necessary to:

  • Provide our Services.
  • Meet legal and regulatory requirements.
  • Resolve disputes.
  • Enforce our agreements and policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve your experience on our website.
  • Remember your preferences.
  • Understand how visitors use our website.
  • Analyse the performance of our Services.

You can disable or manage cookies through your browser settings. However, disabling certain cookies may limit the availability or functionality of some website features.

International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including the United States.

Where required, we use recognised safeguards, such as Standard Contractual Clauses, to protect personal information transferred internationally.

Children’s Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information, please contact us so that we can review and delete the information where appropriate.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or legal obligations.

Any changes will be published on this page with an updated revision date.

Continued use of our Services following an update indicates acceptance of the revised Privacy Policy.

Contact Us

For questions about this Privacy Policy or how we handle your personal information, please visit our Contact page.

Email: support.javile@gmail.com